FAQs
In this section, you will find the answers to the most common questions. Should you need further assistance, please contact us at support@feedzone.eu!
WHAT ARE SHIPPING TIMES AND COSTS?
- All orders are shipped expressly, delivery within 2-3 business days!
- Free delivery applies to orders above 100 EUR
- The deliveries are performed by DPD, PPL or DHL based on your location
- Unless stated otherwise on the product page, all products are in our stock!
- See the General Terms for more information on delivery
WHAT PAYMENT METHODS CAN I USE?
We accept the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, Visa Electron. The total will be charged to your card when the order is shipped.
- Feedzone.eu features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- You can use Apple Pay when checking out on your phone.
- We also offer Cash on Delivery option.
- All checkouts are in EUR only!
WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Due to the nature of the product, the original packaging may not be compromised in any way! Unboxed items will not be accepted as returns!